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Email Problems

If you are having problems receiving emails from us, there are a couple of things to check.

  • Ensure you have entered the correct email address.
  • Check to see if your mailbox is full, and stopping you receiving new emails.
  • Wait a few minutes, up to half an hour, as sometimes mail can be delayed.
  • Check that our '123ds.co.uk' is not marked as an unsafe sender.
    • Your email may be set up to only allow email from known senders.
    • You may have accidentally clicked a mark as spam button.
    • Please choose your email provider
    • If none of the above, check your Junk Mail and look for a "Not Spam" or "Safe Sender" button inside the email. If you can't find anything, check the providers above, and see if yours is similar.